FAQ
Good questions
What do I get?
A photo-rich PDF itinerary for your city: a day-by-day plan, hand-picked hotels and places to eat, getting-around prices, budget tables and one-tap Google Maps links. Winter guides also include official 2026 Christmas market dates and hours.
What format are the guides?
PDF files, between 12 and 17 pages each, with photos and clickable links.
How do I download?
Right after checkout, the PDF appears in your Whop account under the product's Files section. Download it any time, on any phone, tablet or computer.
Is the All-Access Pass worth it?
It's best if you want several guides: it covers all 7 guides plus every new guide we release this year, for $50/year, which is 50% off the regular $100 with our Black Friday deal until November 30, then $100/year. If you only need one or two cities, buying single guides costs less.
Which devices do they work on?
Any phone, tablet or computer that can open a PDF. Links open Google Maps or the official website.
How do I get my guide?
Instantly. After checkout, the PDF is waiting in your Whop account, under the product's Files section. You can download it again any time.
Can I get a refund?
No. All sales are final and we don't offer refunds, because the guides are digital downloads delivered instantly. Please read the description and preview pages before you buy. If a file won't open or download, contact us and we'll help.
Are the prices and dates up to date?
They were checked in October 2026 from official sources where available. Opening times and prices can change, so please confirm anything important (especially tickets and market hours) before you go.
Can I buy a guide as a gift?
Yes. Buy it, then forward the PDF to the traveller. The Winter Collection makes an easy last-minute gift because there's no shipping.
Do you have a discount code?
Yes! New visitors get 15% off their first guide or The Winter Collection with code WELCOME15 (not valid on the All-Access Pass, which already has its Black Friday price).
How do I contact you?
Email inquiries@beyonditinerary.com for general questions, or support@beyonditinerary.com for order or download help. We reply within 24 hours. You can also message us on our Facebook Page.